Hi Dutch Girl, I have forwarded your message on to our technical team to have a look at this for you. If you aren't comfortable sharing more information on this thread, would you be able to email email@example.com with the username and any other details of who you are trying to message so we can look into it further? Kind regards, Laura, OMS team
Your PM will stay in the outbox until the receiver opens it. Once the person opens it, it will move from your outbox, to your sent box.
It's part of the system, just the way it works.
If you want to check it out, please feel free to test it on my account, watch it go into your outbox, the see it move to your sent box when I read it.